FAQ

What if I have a question about my order?

Please send an email to hellsent.us@gmail.com for any order related questions. Please include your order # in your email.

Are all sales final?

Yes. Please double check shipping info and quantities before confirming your order.

 

Will you replace a defective sticker?

In short, yes. Stickers will not be replaced if the defect was caused by the sticker being applied incorrectly. This includes being placed in a spot it was not intended for; such as areas with constant high moisture or excessive heat. Please note the inside of your car's windshield, specifically the frits, is a high heat concentrated area. 

 

You're sold out of the sticker I want. Will you ever print more?

If the demand is high enough, yes. Restocks will typically occur once every month.

 

When do you release new designs?

All releases and restocks happen on Friday's at 9:00 PM Pacific time, unless stated otherwise.

 

How long do orders take to process?

All sticker orders are processed & shipped out within 2 business days, unless stated otherwise.

 

Where do you ship from?

San Diego, California.

 

Do you ship worldwide?

Yes. I also ship to hell and other solar systems, just pay shipping and handling. For products that do not have international shipping as an option, you can request a shipping quote by emailing us at hellsent.us@gmail.com. Be sure to include your address and the product(s) you are interested in.

 

Please note that we are not responsible for any duties, taxes, or fees imposed by customs when ordering international.

 

Do you do commissions or take character requests?

At this time I do not do commissions. All suggestions and requests are considered, but not all of them will be completed.

 

Do you offer tracking for stickers?

At this time, no. However, all sticker orders over $80 will automatically be shipped first class with tracking.

 

Who designs and prints your stickers?

I design them & @aimlessgoods@offset, and @nitosmedia takes care of printing them.

 

Favorite anime?

Code Geass, Hataraku Maou-sama, and Akame Ga Kill were enjoyable.

 

What do you drive?

Currently a Nissan Frontier, Toyota Corolla E210 hatch, Ducati 1199 Panigale, and a Honda CBR600RR.


For any other questions, please use the contact form located here.